Off-season prices in short-term rentals – a topic we often encounter during this time of year
One of the biggest mistakes that owners of short-term rental properties (which I unfortunately see too often) make is actually… two 😄 Thinking that prices can stay constant throughout the year. Believing that by having a high price, you attract higher-quality guests. The reality of this industry is that large cities are seasonal in terms […]
Ranking strategies for Booking and Airbnb
Do you have an apartment in short-term rental but often find yourself at the bottom of the search results on Booking and Airbnb? Have you thought that there must be ranking strategies that work, but you don’t have the time to dive deep into the topic? Let me help you with a few ideas. Both […]
Pet friendly – Yes or No
Today’s topic is a constantly debated one in the short-term rental communities: should we accept pets or not? Those I work with, or have worked with so far, know that my firm recommendation is YES, we accept pets, but I believe an article that explains the reasons behind this is very useful. The decision to […]
Flexibility – they key of success in customer care
Any customer care manual should simply start with the phrase: first and foremost, be human. Of course, we like rules, we follow them, and we strive to make our lives easier in this business of apartment management. But… People need to feel like they are interacting with other people, not with a robot. People sometimes […]